Joint Statement of Intent
Correspondence and other
Publication date
Industry sector
Supply and Retail Market
It describes the procedures for Third Part Deductions (TPD) of fuel and water charges and the circumstances and the manner in which a person in receipt of Income Support, Income-based Jobseekers Allowance (in certain circumstances) or Pension Credit (customer), who has failed to meet a debt in the time allowed, will be protected from either disconnection of their fuel supply (the supply) by a supplier or hardship caused by court action for a water debt.