Industry data quality, ownership and governance
Correspondence and other
Publication date
Industry sector
Supply and Retail Market
As part of our Change of Supplier project, data quality was identified as a key issue by industry stakeholders. They told us that poor data quality increases cost and complexity and impacts on consumers’ experience in the market.
This letter requests that the UNC Panel, IGT UNC Panel, SPAA Executive, BSC Panel and MRA Executive Committee:
• Undertake a piece of work, with the support of the relevant code administrators through a cross code group(s), to review the data quality arrangements that support the consumer switching process, and
• Report to Ofgem by the end of December 2014 on findings and any recommendations to ensure that the arrangements support effective competition and consumers interests.