Gas prepayment overcharging issue update
- Publication type:
- Correspondence and other
- Publication date:
- Last updated:
- Topic:
- Metering
- Subtopic:
- Prepayment meters
- Industry sector:
- Supply and Retail Market
This letter provides an update on suppliers’ progress in refunding live customers, and on the steps being taken to prevent a similar situation occurring again. We also include a statement of confidence from DECC.