Energy Best Deal facilitators session notes 2013-14

Guidance

Publication date

Industry sector

Supply and Retail Market

The Energy Best Deal programme seeks to inform domestic energy consumers about how they could reduce their energy costs: by changing tariff, payment method and/or supplier, taking up energy efficiency measures and by providing debt advice. Run by Citizens Advice in England and Wales and Citizens Advice Scotland in Scotland, the programme offers domestic energy consumers and frontline workers (both paid workers and volunteers) the opportunity to attend an information session on getting a better deal on their energy bills.

The Energy Best Deal facilitators session notes 2013-14 supplement the Energy Best Deal Booklet 2013-14.  They provide facilitators with additional information which could be useful during an Energy Best Deal session.