This product defines the Service Management Strategy across the End to End Switching Arrangements and identifies the Service Management requirements that must be built into the Switching Service.
This product, along with the recently published Operational Choreography and Design Repository (ABACUS) forms part of the suite of products that constitute the new Switching Arrangements end to end design. Collectively they set out the business processes, logical solution architecture, the non-functional requirements and the service management strategy that may be applied to the new arrangements.
Stakeholders are invited to provide comments on these products by 23 November to the Switching Programme In-Box (switchingprogramme@ofgem.gov.uk) with ‘E2E Product Comments’ as the Subject Title.