- Publication date
- 5th November 2018
- Information types
- Decisions
- Policy areas
- Domestic consumers
- Electricity - distribution
- Electricity - retail markets
- Gas - distribution
- Gas - retail markets
- Licences, codes and standards
On 7 September we gave notice of our intention to proceed with changes to the supply licence conditions that underpin the Supplier of Last Resort arrangements, principally the process for making a claim for a Last Resort Supply Payment. We asked for response to our statutory consultation no later than 8 October. Having carefully considered all responses we are now amending the gas and electricity supply licenses as proposed, to ensure that we continue to have effective protections in place for customers in the event their supplier exits the market.