Decision on DCC’s Operational Performance Regime

Publication date
4th September 2017
Information types
Policy areas

As a monopoly, the Data and Communications Company (DCC) needs incentives, which mimic competitive pressure, to ensure it efficiently manages its costs whilst delivering an appropriate quality of service. A key performance incentive in their licence is that DCC’s baseline margin be put at risk each regulatory year. The operational incentive arrangement for DCC is called the Operational Performance Regime.

We have now issued a Direction to implement DCC’s Operational Performance Regime - to commence 1 April 2018.