Consultation on values within the stakeholder satisfaction output arrangements

Consultation
  • Upcoming
  • Open
  • Closed (awaiting decision)
  • Closed (with decision)

As part of the RIIO-T1 price control, we created a stakeholder satisfaction output for the electricity transmission and gas transporter licensees. The aim of this output is to encourage the transmission owners to be more outwardly focused and responsive to changing stakeholder needs. For RIIO-T1 we introduced an incentive to cover customer and stakeholder engagement as part of the output. The outputs/incentives include various elements which reward/penalise the companies based on their performance in this area.

We originally published a consultation (June 2015) and a decision (November 2015) to set values for the baselines and component weightings within the stakeholder satisfaction output arrangements, as well as any relevant scoring caps and collars. However, following further review, we decided to revoke this decision (January 2016) in its entirety. We are now issuing a new consultation which reconsiders the available options and re-consults on all the values to be determined. This consultation also presents the impact on licence drafting of the proposed.

Respond name

Geoff Randall

Respond telephone