State of competition in the energy market assessment

As Great Britain’s energy markets regulator, we are committed to making a positive difference for consumers. This is why we referred the retail energy market for full investigation to the Competition and Markets Authority (CMA)

You can find a list of publications associated with our state of the market assessment and subsequent referral to the CMA at the bottom of this page.

Competition assessment

Our decision to refer the market to the CMA in June 2014 follows our first review of competition in the retail energy market, which we conducted with the Office of Fair Trading and CMA. We reported our findings in March 2014, which showed that competition isn’t working as well as it should for consumers.

Our findings included increasing distrust of energy suppliers, uncertainty about the costs and benefits of the relationship between the supply businesses and the generation arms of the six largest suppliers, and rising profits with no clear evidence of suppliers reducing their own costs or becoming better at meeting customer expectations.

View the report in full: State of the market assessment

Restoring consumer confidence

The energy market is going to change rapidly over the next few years with the roll-out of smart meters, the government’s electricity market reforms, and closer integration with European energy markets.

The remedies proposed by the CMA should ensure there are no barriers to stop effective competition bearing down on prices and delivering the benefits of these changes to consumers. This will help rebuild consumer trust and confidence in the market.

Where we are now

We have begun implementing the CMA’s remedies.

Publications and updates

  • Published: 27th Mar 2014
  • Closed: 23rd May 2014
  • Consultations and responses
  • 33 Associated documents
This consultation seeks views on our proposed decision to make a market investigation reference to the Competition and Markets Authority

  • Published: 19th Dec 2013
  • Other
  • 1 Associated documents
This document sets out how we will assess the state of competition in the energy markets in Great Britain, and how well competition is serving the interests of households and small firms.