About the programme
The retail energy market is subject to far-reaching and exciting changes. Our regulation needs to stay ahead of market developments and in a way that does not distort them. It must help foster more competition and innovation, while supporting new market participants and offering effective protection to all consumers.
To this end, we’ve committed over time to rely more on general principles rather than detailed prescriptive rules about how companies should run their businesses.
Below you can view all our publications and outputs relating to our approach.