Decision on Revised OPR Guidance March 2023


In January 2023, we consulted on the guidance for the revised Operational Performance Regime (OPR). The regime financially incentivises DCC’s performance in three main areas: system performance, customer engagement and contract management.

This document sets out our decisions relating to the OPR Guidance. We have amended the scoring framework for the Contract Management incentive, and made minor changes to the System Performance chapter to reflect the current status of the incentive.

Alongside this decision we have published the revised OPR Guidance 2023, updated Terms of Reference, and updated modified National Audit Office (NAO) framework, incorporating stakeholder feedback.