Complaints received by all suppliers per 100,000 customer accounts (GB)

Chart

Source: Supplier data.

Information correct as of: November 2018

This chart shows the total number of complaints received quarterly by each energy supplier group per 100,000 customer accounts between Q1 2014 and Q3 2018.

The chart includes estimated data for OVO for the period Q4 2015 - Q1 2018. OVO has provided actual information from Q2 2018 onwards.

Policy Areas:

  • Domestic consumers

Data Table

Complaints received by all suppliers per 100,000 customer accounts (GB)

Quarter/YearBig 6 - Total Medium - Total Small - Total
Q1 2014379626401229
Q2 201436511143982
Q3 2014340410221100
Q4 2014355612051560
Q1 2015359814161021
Q2 201529051001649
Q3 201526311037683
Q4 201521171164906
Q1 201619711533874
Q2 201618691614705
Q3 201617451615680
Q4 201618271983979
Q1 2017198322901163
Q2 201719591956995
Q3 201720161650932
Q4 2017190215381038
Q1 2018196313941091
Q2 2018204612461181
Q3 2018216112161432
Date correct
November 2018
Policy area