Research surveys with household consumers

This page lists our recent and historical quantitative research activity with household energy consumers.

You can find full details on our research methodologies in our relevant reports below.

See Consumer research for an overview of our research programme and how we collect evidence on consumer views to inform our work.

The raw data for our surveys with consumers is available upon request (in Excel or SPSS format). The golden questions and allocation tool for our consumer segmentation are also available upon request.  If you would like to request data or the segment tool, please click this link where you will find a data request form. Please complete that form and email it to consumer.first@ofgem.gov.uk

For other queries, contact us at consumer.first@ofgem.gov.uk 

Publications and updates

  • Published: 23rd Apr 2008
  • Reports and plans
  • 1 Associated documents
Ofgem commissioned Ipsos MORI to undertake some quantitative research into switching rates and behaviour, the results of the survey are attached.

  • Published: 4th Jul 2007
  • Reports and plans
  • 1 Associated documents
As part of our work to protect the interests of vulnerable consumers Ofgem commissioned Mori to undertake research into the switching rates among vulnerable consumers.

  • Published: 30th Nov 2004
  • Other
  • 1 Associated documents
MORI research findings into awareness of the Priority Services Register and energy efficiency advice and assistance provided by energy companies.

  • Published: 14th Mar 2001
  • Reports and plans
  • 1 Associated documents
the issues surrounding the comparison of energy prices by domestic customersand the impact on the competitive market.

Pages