Notice under Part D of standard condition 49 of the distribution licence – to Distribution Services Providers to modify the Customer Service Reporting RIGs (Ref: 22/12)

Consultation
  • Upcoming
  • Open
  • Closed (awaiting decision)
  • Closed (with decision)
Publication date
Closing date
Industry sector
Distribution Network

The Regulatory Instructions and Guidance are provided to electricity network operators to enable them to complete the customer service reporting requirements associated with our current price control (DPCR5). This runs from 1 April 2010 to 31 March 2015.

Respond name

Sian Bailey

Respond email

Main document

Notice under Part D of standard condition 49 of the distribution licence – to Distribution Services Providers to modify the Customer Service Reporting RIGs (Ref: 22/12) [PDF, 113.14KB]

Subsidiary documents

Electricity Distribution Price Control Customer Service Reporting – Regulatory Instructions and Guidance: Version 2 (Ref:22a/12) [PDF, 842.45KB]
Guaranteed Standards of Performance Workbook [XLS, 159.00KB]