External Relations newsletters

The External Relations newsletter provides regular updates to keep subscribers informed about the latest developments from across our organisation.

View previous editions below, and sign up to receive the newsletter.

External Relations - January 2016

This edition touched on the Flexibility programme, our insights paper on consumers who use electric or non-gas heating, and the recent Ofgem restructure.

External Relations - June 2016

This edition included an instructional video about how consumers can complain, the increase in switching, and the results of an enforcement action.

External Relations - September 2016

In this edition, we focused on prepayment warrant costs, the future of retail market regulation and social obligations reporting.