Whoop Energy Ltd: Final Order

  • Open - Decision Proposed - Confirm Final Order
  • Decision Proposed – Revoke Final Order
  • Final Order issued
  • Notice to rectify
  • Notice to revoke licence
  • Closed

Publication date


Industry sector

Supply and Retail Market

Licence type

Electricity Supply Licence

Whoop Energy Ltd ("Whoop Energy") ceased trading on 18 February 2022 and its licence to supply electricity was subsequently revoked. As a result, the final order issued to Whoop Energy on 28 October 2021 is no longer in effect.

Whoop Energy’s customers have been transferred to Yu Energy under the Supplier of Last Resort (SoLR) process. If you would like any further information regarding the SoLR process and how this is being managed please see: Ofgem protects customers of Whoop Energy and Xcel Power Ltd.

Final orders are issued in certain circumstances in accordance with the statutory framework and where certain conditions are satisfied. Further information regarding final orders is contained within our Enforcement Guidelines.

Whoop Energy failed to meet its Renewables Obligations (“RO”), by failing to produce Renewables Obligation Certificates to the Authority by 1 September 2021, or to make payments as an alternative by 31 August 2021, sufficient to discharge its RO, and failed to provide the Authority with sufficient assurances that it would meet the late payment deadline of 31 October 2021.

The final order required Whoop Energy to make a payment to the Authority in full settlement of its RO and ROS for the obligation period of 1 April 2020 to 31 March 2021, in the sum of £56,306.25, plus accrued interest, by no later than 31 October 2021.

For information relating to this final order, please see the documents below.