Letter to the Chair of the Energy Security and Net Zero Committee on customer credit balances

Correspondence and other
Publication date
Industry sector
Supply and Retail Market
Licence type
Electricity Supply Licence
Gas Supplier Licence

Letter addressed to the Chair of the Energy Security and Net Zero Committee on the subject of customer credit balances, setting out the measures that have been implemented to protect consumers. This letter also signposts plans to publish aggregated quarterly domestic customer credit balances from the first quarter of 2024.

Main document

Letter to the Chair of the Energy Security and Net Zero Committee on the subject of customer credit balances [PDF, 92.47KB]