Investigation into E.ON’s, Scottish Power’s and Scottish and Southern Energy's compliance with the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

Investigation
  • Open
  • Decision proposed
  • Closed

Publication date

Closed date

Company

SSE E.ON UK Plc

Decision

Decision to close the Investigation into E.ON’s, Scottish Power’s and Scottish and Southern Energy's compliance with the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008

Ofgem investigated Scottish Power’s, E.ON’s and Scottish and Southern Electric’s compliance with the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008.

Having reviewed the evidence obtained, Ofgem decided not to pursue any further enforcement action in this matter.

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