Quality of Service Regulatory Instructions and Guidance Version 5
Decision
This document is version 5 of the Quality of Service Regulatory Instructions and Guidance (rigs). It supersedes all earlier drafts of the rigs that have been issued. Version 5 of the rigs will take effect on and from 1 April 2005. In drawing up this version of the revised rigs, Ofgem has considered responses to the earlier draft versions.