Ofgem scheme administration: Payments and processing


Javascript is required to render chart Ofgem scheme administration: Payments and processing.

Source: Ofgem scheme administration.

Information correct as of: 01 November 2020

This chart shows how well the schemes we administer on behalf of government are performing against our 'payments and processing' Key Performance Indicator (KPI) targets. These targets form part of the commitments we made to customers within Ofgem’s Forward Work Programme.

Policy Areas:

  • Environmental programmes
  • ECO
  • Domestic RHI
  • Non-Domestic RHI
  • FIT
  • RO

Data Table

Ofgem scheme administration: Payments and processing
Non-Domestic RHI targetOther schemes targetDomestic RHINon-Domestic RHIRenewables ObligationFeed-In TariffsEnergy Company Obligation

More information

Domestic Renewable Heat Incentive (Domestic RHI) 

We have consistently achieved our ‘Payments and processing’ KPI FY20-21 target of making 95% of payments within 30 working days.


Non-Domestic Renewable Heat Incentive (Non-Domestic RHI)

Performance improved through the latter part of 2019 . This improvement has continued into 2020, and is now above the target of 90%.


Renewables Obligation (RO)

The year to date processing figure remains above the KPI target of issuing 95% of ROCs within 17 working days (Apr-Jun) and 12 working days (Jul-Mar).


Feed-In Tariffs (FIT) 

Our levelisation team has consistently exceeded our ‘Payments and processing’ KPI target of completing 95% of the quarterly levelisation process within 22 working days.


Energy Company Obligation (ECO) 

We have consistently met our KPI target ‘Payments and processing’ KPI target of processing 95% of measures submitted within the calendar month. We are committed to processing all measures where possible by working with suppliers to ensure notifications are of good quality. This has led not only to us achieving our KPI but also to us continuously improving our performance.


Date correct
01 November 2020
Policy areas