Complaints received by medium-sized suppliers per 100,000 customer accounts

Chart

Source: Suppliers data.

Information correct as of: November 2017

This graph shows the total number of complaints received by the medium-sized energy suppliers per 100,000 customer accounts per quarter over the period Q1 2014 to Q3 2017.

The chart includes data for OVO that the company reported incorrectly between Q4 2015 and Q3 2017, which is currently under revision.

Policy Areas:

  • Domestic consumers

Data Table

Complaints received by medium-sized suppliers per 100,000 customer accounts

Quarter/YearCo-OperativeFirst UtilityOvoUtilitaUtility Warehouse
Q1 20143491,1821,3451,2241,949
Q2 20144869568393601,845
Q3 20144179496494471,772
Q4 20142479786311,2142,117
Q1 20152841,2276891,2382,711
Q2 20155481,0696257031,611
Q3 20151,2701,2125797271,322
Q4 20151,0691,0921641,4671,992
Q1 20161,2231,3541462,3792,769
Q2 20168401,0021124,6522,007
Q3 20166561,091803,3681,785
Q4 20165631,479783,8401,385
Q1 20176912,052795,6851,073
Q2 20177861,882796,005742
Q3 20171,1211,837754,146601
Date correct
November 2017
Policy area