Consultation on supplier Guaranteed and Overall Standards of Performance (GOSP)
Consultation
- Upcoming
- Open
- Closed (awaiting decision)
- Closed (with decision)
The supplier Guaranteed and Overall Standards of Performance set performance standards for suppliers where they have certain specific interactions with their customers. In our 2012/13 Simplification Plan, we committed to reviewing the GOSP arrangements to ensure that they remain fit for purpose, reflect consumer needs and do not create unnecessary burdens.
We are now launching an initial consultation later in March with proposals to revise the GOSP in line with the commitments in our Simplification Plan.
This consultation has closed and was not progressed further.