Merry Christmas and a Happy New Year

Correspondence and other

Publication date


Christmas wishes

Ofgem updates over Christmas and New Year 

We’ll be running a limited publishing service over Christmas and the New Year. This will begin today, Monday 20 December, with full services resuming on Tuesday 4 January 2021.

If you're subscribed to the Ofgem Daily Update or follow us on Linkedin and Twitter, you can expect to get fewer emails and see less content from us over this time.

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Make sure you're receiving our latest news and communications by subscribing to the Ofgem Daily Update and our newsletters.

Help and advice for households and businesses

If you're looking for advice about household energy bills, dealing with your energy supplier and what to do if you're affected by a power cut, you can find help in our consumer advice section. This includes available support if it's difficult paying your energy bills or topping up your prepayment meter.

You can find coronavirus-specific advice on energy for households and businesses, and Ofgem information for licensees and industry, on our coronavirus pages.