Check who’s taken over your energy supply
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If your supplier goes out of business, Ofgem’s safety net ensures you still get gas and electricity. We will find and move you to a new energy supplier. You won’t notice a thing until your new supplier gets in touch.
Here you can check who we have appointed to take on your supply and what next to expect. You can also find answers to common questions.
If you’re waiting for a new supplier to be confirmed, read our guide on what happens if your energy supplier goes bust.
If you're not sure who supplied your energy, the Meter Point Administration Services can also help.
New suppliers we appoint to take on your supply through the Ofgem safety net will contact you with information about your new tariff, how they will set up your account and settle any credit or debt you may have.
Who is my new energy supplier?
Listed are suppliers that have exited the energy market since January 2021.
Bulb Energy entered energy supply company administration under a Special Administration Regime on 24 November 2021. This special process protects essential services that may otherwise be interrupted if normal insolvency processes were used. Bulb serve around 1.6 million domestic customers and 12 thousand non-domestic customers. View our guidance for Bulb Energy customers.
Administrator contact information
Common questions
Your supply
Your contract
Switching tariff or supplier
Accounts in debt or credit
Payments through direct debit
Smart meters
Government and social schemes
Complaints and contacts
Ofgem's role
Read more about our powers to protect consumers when suppliers go out of business.