Switching Compensation Phase 2 Workgroup - Session One

Publication date
1st April 2019
Information types
Policy areas

The first session of the Switching Compensation Guaranteed Standards of Performance Phase 2 Workgroup was held on 24 January 2019 at Ofgem's offices.

Our aim for this Working Group is to provide consensus on a better, data-led approach to implementing Guaranteed Standards, working with suppliers to ensure that responsibility is applied fairly to those at fault for detriment.

Please see the working papers, actions and decisions log and minutes from the session.