Statement on Ovo’s compliance with retail market rules

Press release

Publication date

Industry sector

Supply and Retail Market

We monitor the market to ensure that suppliers are following the rules, so that consumers’ interests are protected. During a review of all suppliers, we raised concerns with Ovo about their compliance with a range of rules. 

Today Ovo published a statement concerning their compliance with our rules for a simpler, clearer, fairer market. We welcome their statement.

We take industry compliance with licence obligations very seriously. Ovo has accepted that it did not meet its obligations in this instance and has taken action to put things right. Given these steps, we are not proposing to take any further action. We will continue to monitor the market to ensure that suppliers are following the rules.