Ofgem Consumer First Panel, Year 6, Fourth Workshops: Third Party Intermediaries & Price Comparison Site Messaging
Reports, plans and updates
Publication date
Industry sector
Supply and Retail Market
The Consumer First Panel has been the flagship project within Ofgem’s Consumer First initiative for the last six years.
These sessions – the fourth and final wave for this Panel – were attended by 64 Panellists. Fieldwork was carried out between the 3rd and 12th February 2015. Each session was a 3-hour long deliberative workshop and included a mix of presentations, discussion and activities for Panellists.
The primary aims of this wave of the Panel were to explore:
- Panellists’ awareness and expectations of third party intermediaries (TPIs) in the energy market; and
- Their awareness and understanding of the filters that price comparison websites use to screen out certain tariff results.