Decision on supplier reporting to Ofgem during the smart meter rollout

Decision

Publication date

Industry sector

Supply and Retail Market

Gas and electricity suppliers are required by their licence to roll out smart meters to all their domestic and smaller non-domestic consumers by the end of 2020. Our role is to make sure consumers remain protected during the rollout and to monitor, and if needed enforce, suppliers’ compliance with the associated obligations.

In this document we set out our decisions on supplier reporting to us during the rollout. These decisions are the result of our July 2013 consultation on rollout plans and annual milestones and our April 2014 open letter on the wider data we propose to collect to monitor suppliers’ rollout activities.