Consultation on a draft Direction to modify the Smart Meter Installation Code of Practice (SMICoP)

Consultation
  • Upcoming
  • Open
  • Closed (awaiting decision)
  • Closed (with decision)

We are proposing this modification because we expect that improved transparency on supplier performance, through the publication of customer survey results, will make suppliers more accountable for their actions and decisions, and lead to an overall improved consumer experience during the smart meter installation process. We also expect to see improvements in the quality of data through the introduction of additional scrutiny.

Respond name

Raymond Elliot

Respond telephone