We are committed to engaging with a wide range of stakeholders on our work in a transparent and open manner.
We engage with consumer organisations, consumers through forums such as our Consumer First Panel, the energy industry, environmental groups, government and the City.
We have an ongoing and extensive programme of stakeholder engagement. This includes running working groups, holding events, publishing documents such as newsletters, attending and speaking at conferences and through social media, including LinkedIn and Twitter.
Find out more in Forums, Seminars and Working Groups
Consultation is an essential part of stakeholder engagement. We consult when developing policy to improve the quality of our decision making. It facilitates industry planning and prioritisation, builds understanding of our work and enables progression towards consensual solutions that protect the interests of existing and future consumers.
Find our consultation policy and upcoming, open and closed consultations in our Consultations section.
Our responses to consultations
You can find our responses to consultations where it relates to our statutory duties at Our consultation responses.