Information for Consumers
In this section you will find information on a range of issues depending on whether you are a domestic or small business consumer.
Mae’r dudalen yma ar gael yn Gymraeg.
I am a domestic consumer. I am looking for help and advice about household energy bills and dealing with my energy supplier.
- How Ofgem works for you
- Comparing suppliers
- Switching your energy supplier
- Helping you get a better energy deal: Ofgem customer database service
- Making a complaint
- Understanding energy bills
- Help with energy bills
- Help in a power cut
- Environmental programmes (FIT, ECO, Renewable Heat Incentives)
- Key terms and issues explained
- Videos, factsheets and updates
I am a business consumer. I am looking for help and advice about business energy issues and dealing with my energy supplier.