Retail Market Review – stakeholder engagement

As part of the Retail Market Review, we commissioned a wide range of consumer research as well as hosting roundtable discussions with industry stakeholders, including suppliers and consumer groups.

Publications and outputs from our engagement activity can be found in the publications and updates section below.

The review also gave rise to new groups whose work on energy retail markets is ongoing. They comprise:

Consumer Bills and Communications Roundtable Group (CBCRG)

The CBCRG is a separate working group that has been established to look at the broad range of information and communications that energy customers receive. Engagement from this group has also informed our thinking on key policy areas of the Retail Market Review.

Third Party Intermediaries (TPI) programme working group

The TPI programme working group provides input into our ongoing work on TPIs, such as brokers, and their position within the energy retail market.

Publications and updates

  • Published: 12th Feb 2013
  • Agendas, minutes and presentations
  • 1 Associated documents
Tariffs Working Group - Agenda - 15th February 2013

  • Published: 14th Jan 2013
  • Agendas, minutes and presentations
  • 1 Associated documents
RMR Tariffs working group – 1st session, 16th January 2013.

  • Published: 14th Jan 2013
  • Agendas, minutes and presentations
  • 1 Associated documents

  • Published: 14th Jan 2013
  • Guidance
  • 1 Associated documents
See the terms of reference for the Tariffs and Information Remedies Working Group.

  • Published: 14th Jan 2013
  • Agendas, minutes and presentations
  • 1 Associated documents
Retail Market Review - Information Remedies Summary of Working Group Discussion Topics.

  • Published: 14th Jan 2013
  • Agendas, minutes and presentations
  • 1 Associated documents
RMR Tariffs and Information working group – Information meeting. Agenda for the RMR tariffs and information working group meeting on the information proposals.

  • Published: 9th Oct 2012
  • Agendas, minutes and presentations
  • 2 Associated documents
Minutes and emerging thoughts from the Standards of Conduct workshop, held on 16 July 2012.

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