Skip to main content
Please enable JavaScript in your web browser to get the best experience.
BETA
This site is currently in BETA. Help us improve
by giving us your feedback
.
Close alert:
Open menu
Main navigation
About us
Go back
About us
About us
Who we are
Go back
Who we are
Our leadership
Our strategy
What we regulate
How we work
Go back
How we work
Finances
Policies and procedures
Procurement and contract opportunities
Join Ofgem
Go back
Join Ofgem
Work with Ofgem
Application and recruitment FAQs
Terms and conditions of employment
Pay and benefits
Staff networks
Equality and diversity
Get in touch
Go back
Get in touch
Contact us
Environmental and social scheme contacts
Information requests
Media enquiries
Complaining about Ofgem
Information for consumers
Go back
Information for consumers
Information for consumers
Energy advice for households
Go back
Energy advice for households
Find your energy supplier
Compensation for energy supply issues
Complain about your energy supplier or network operator
Connect to gas or electricity
Switch energy supplier
Replacing your Radio Teleswitch electricity meter
Get a smart meter
Prepayment meters consumer guidance
Energy price cap unit rates and standing charges
Energy price cap and standing charges explained
What to do if you get a back bill
Join your supplier’s Priority Services Register
Plan for a power cut
What happens if the energy supplier to your business goes bust?
Economy 7 consumer guide
Get help with your energy bills
Understand your electricity and gas bills
Energy advice for businesses
Go back
Energy advice for businesses
Set up a business energy contract
Find business energy efficiency grants and schemes
Get energy for your business
Environmental and social schemes
Go back
Environmental and social schemes
Environmental and social schemes
Boiler Upgrade Scheme (BUS)
Counter fraud for environmental and social programmes
Domestic Renewable Heat Incentive (Domestic RHI)
Energy Company Obligation (ECO)
Feed-in Tariffs (FIT)
Great British Insulation Scheme
Green Gas Support Scheme (GGSS) and Green Gas Levy (GGL)
Non-Domestic Renewable Heat Incentive (RHI)
Northern Ireland Non-Domestic Renewable Heat Incentive
Offtaker of Last Resort (OLR)
Renewable Electricity Register
Renewables Energy Guarantees Origin (REGO)
Renewables Obligation (RO)
Smart Export Guarantee (SEG)
Warm Home Discount (WHD)
Previous Environmental and Social Schemes
Energy regulation
Go back
Energy regulation
Energy regulation
How we regulate
Go back
How we regulate
Energy licences and guidance
Energy codes
Compliance and enforcement
Energy network price controls
Electricity
Go back
Electricity
Electricity supply
Electricity interconnectors
Electricity generation
Electricity distribution
Electricity transmission
Offshore electricity transmission
Gas
Go back
Gas
Gas supply
Gas interconnectors
Gas shipping
Gas transmission
Gas distribution
Low carbon
Go back
Low carbon
Carbon capture and storage
Heat networks
Nuclear energy
Long duration electricity storage
Technology and innovation
Go back
Technology and innovation
Artificial intelligence
Cybersecurity
Digitalisation
Innovation
Business resilience
Go back
Business resilience
Financial resilience
Security of supply
Domestic and non-domestic
Go back
Domestic and non-domestic
Energy pricing rules
Consumer protection
Non-domestic energy supply
Metering
Markets and investment
Go back
Markets and investment
Energy trading
Investment
Consultations
Go back
Consultations
Consultations
Consultations and calls for input
How we consult
News and insight
Go back
News and insight
News and insight
News
Blog
Press releases
Speeches
Research
Data
Search
Please enter a search term
Submit search query
Please enter a search term
Submit search query
Improving Customer Transfers. The Way Forward
Publication type:
Decision
Publication date:
26 June 2001
Print this page
Main document
Improving Customer Transfers. The Way Forward [PDF, 375.67KB]
Print this page
Close
