ChartJavascript is required to render chart The proportion of customers repaying a debt to their supplier using a prepayment meter (PPM) (%).Source: Vulnerability Report 2019.Information correct as of: June 2019 This chart shows the proportion of domestic gas and electricity customers repaying a debt who are paying via a prepayment meter (PPM) between Q1 2011 and Q4 2018. Policy Areas:Domestic consumers Data Table The proportion of customers repaying a debt to their supplier using a prepayment meter (PPM) (%) ElectricityGas Q1 201141%40% Q2 201140%36% Q3 201140%40% Q4 201141%46% Q1 201236%43% Q2 2012 32%38% Q3 2012 35%38% Q4 2012 37%41% Q1 201335%37% Q2 201334%33% Q3 201334%35% Q4 201335%37% Q1 201439%40% Q2 201439%41% Q3 201439%43% Q4 201440%44% Q1 201539%43% Q2 201539%42% Q3 201538%41% Q4 201539%43% Q1 201638%41% Q2 201639%41% Q3 201639%42% Q4 201640%43% Q1 201738%42% Q2 201739%42% Q3 201738%42% Q4 201738%44% Q1 201837%41% Q2 201835%39% Q3 201835%38% Q4 201836%39% More information At-a-glance summary The proportion of domestic customers repaying debt who are paying via a prepayment meter, after staying broadly static over the three years, has decreased over the course of 2018 by 2% in electricity to 36% and 5% in gas to 39%. Gas customers continue to be more likely to repay a debt via a PPM than electricity customers. Relevance and further information From 1 April 2017 a cap on the amount suppliers can charge domestic PPM customers came into force. Suppliers must set their prepayment prices at or below this level. Methodology When a customer is in debt to their supplier they can repay this debt via they payment method they had previously, or a PPM can be installed to collect payments. Some customers may choose to have a PPM installed, while others may have a PPM installed to repay debts at the request of their supplier or may have a PPM installed under warrant. A debt repayment arrangement is an arrangement to repay debts which lasts more than 91 days/13 weeks. Date correct June 2019 Policy area Domestic consumers
