ChartJavascript is required to render chart Domestic Renewable Heat Incentive: Applications received, processed and queue.Source: Ofgem scheme administration.Information correct as of: 01 February 2021 This chart shows the number of Domestic Renewable Heat Incentive (Domestic RHI) scheme applications we have received and how many we are processing by month. It also shows the overall size of the queue for the scheme. By queue we mean the number of applications received which have not yet been approved or rejected. Policy Areas:Environmental programmes Domestic RHI Data Table Domestic Renewable Heat Incentive: Applications received, processed and queue ReceivedProcessedQueue Feb-2014321375584 Mar-2012661239600 Apr-20932997539 May-20755713574 Jun-20776855502 Jul-2010601073496 Aug-201014899605 Sep-201011997621 Oct-2017661671722 Nov-2016451701671 Dec-2013411290711 Jan-2114881330870 More information Since June 2019, we have given increased focus to reducing the aged queue. Despite this focus, we are balancing processing aged applications with new-ins. There is a revised process for Metering & Monitoring Service Package (MMSP) applications and continuous improvement deployments have been implemented to allow faster processing of these applications. The improved processes and efficient management of workload has led to successive decreases in the queue over the last few months. In October 2019, we reached the deadline for provision of information, which allowed a number of applications to be rejected when information was not provided. This enabled the number processed to increase in November. In December there was a reduction in the number of applications processed, due to increased staff leave. The number of submissions received continues to exceed our forecast, however despite this, we have managed to remain consistent with processing levels. Application volumes reduced in April 2020 as a result of Covid-19 which allowed time to concentrate on processing some of the older more complex applications. Volumes began gradually picking up from June due to Covid-19 restrictions easing. October 2020 saw a large increase in the volume of applications processed as a result of an increase in applications received (1766 submissions – highest in any month of the scheme). This is mainly as a result of the completion of migrations of the EPC registers which had meant that the third party provider had taken these offline over the end of September and early October. Application volumes have gradually reduced since the migration, partially due to the festive period, however have returned to high and above forecast levels from January. Date correct 01 February 2021 Policy areas Environmental programmesDomestic RHI