Complaints resolved by small-sized suppliers within eight weeks (%)

Chart

Source: Suppliers data.

Information correct as of: November 2017

This graph shows the percentage of complaints resolved by small-sized energy suppliers within eight weeks from when a complaint was reported over the period Q1 2014 to Q3 2017.

Policy Areas:

  • Domestic consumers

Data Table

Complaints resolved by small-sized suppliers within eight weeks (%)

Quarter/YearEcotricity Spark EnergyGood EnergyGreen Star EnergyEconomy EnergyFlow EnergyExtra Energy
Q1 2014100999693
Q2 20141009810095100
Q3 20141009910093100
Q4 20141009999100100
Q1 201510099848678
Q2 2015100968610071
Q3 2015100979174947782
Q4 20151009993891008572
Q1 20161009991829910090
Q2 201695998783999649
Q3 201694998182979546
Q4 201696998670919571
Q1 201784999787918086
Q2 2017959994889990
Q3 201787999193
Date correct
November 2017
Policy area