Complaints resolved by small-sized suppliers within eight weeks (%)

Chart

Source: Suppliers data.

Information correct as of: August 2018

This graph shows the percentage of complaints resolved by small-sized energy suppliers within eight weeks from when a complaint was reported over the period Q1 2014 to Q2 2018.

 

Policy Areas:

  • Domestic consumers

Data Table

Complaints resolved by small-sized suppliers within eight weeks (%)

Quarter/YearEcotricity Spark EnergyGood EnergyEconomy EnergyFlow EnergyExtra EnergyBetter Energy
Q1 20141009993
Q2 20141009895100100
Q3 20141009993100100
Q4 201410099100100100
Q1 2015100998678100
Q2 20151009610071100
Q3 20151009791947782100
Q4 201510099931008572100
Q1 201610099919910090100
Q2 2016959987999649100
Q3 2016949981979546100
Q4 2016969986919571100
Q1 2017849997918086100
Q2 2017959994889990100
Q3 2017879984919384100
Q4 2017999793699993100
Q1 201897968592100
Q2 2018929792100
Date correct
August 2018
Policy area