Complaints resolved by small-sized suppliers within eight weeks (%)

Chart

Source: Suppliers data.

Information correct as of: February 2018

This graph shows the percentage of complaints resolved by small-sized energy suppliers within eight weeks from when a complaint was reported over the period Q1 2014 to Q4 2017.

 

Policy Areas:

  • Domestic consumers

Data Table

Complaints resolved by small-sized suppliers within eight weeks (%)

Quarter/YearEcotricity Spark EnergyGood EnergyEconomy EnergyFlow EnergyExtra Energy
Q1 20141009993
Q2 20141009895100
Q3 20141009993100
Q4 201410099100100
Q1 2015100998678
Q2 20151009610071
Q3 20151009791947782
Q4 201510099931008572
Q1 201610099919910090
Q2 2016959987999649
Q3 2016949981979546
Q4 2016969986919571
Q1 2017849997918086
Q2 2017959994889990
Q3 2017879984919384
Q4 201799979399
Date correct
February 2018
Policy area