Complaints resolved by small-sized suppliers by end of next working day (%)

Chart

Source: Suppliers data.

Information correct as of: February 2018

This graph shows the percentage of complaints resolved by small-sized energy suppliers by the end of the next working day from when a complaint was reported over the period Q1 2014 to Q4 2017.

Policy Areas:

  • Domestic consumers

Data Table

Complaints resolved by small-sized suppliers by end of next working day (%)

Quarter/YearEcotricity Spark EnergyGood EnergyEconomy EnergyFlow EnergyExtra Energy
Q1 201493886437
Q2 20148882642321
Q3 20149288592438
Q4 20148183633119
Q1 20158582592017
Q2 2015845963341021
Q3 201585706027828
Q4 2015867853272330
Q1 2016687651262143
Q2 2016477742432424
Q3 2016457129541827
Q4 2016576147451650
Q1 2017656459111539
Q2 2017727043253044
Q3 201753643431650
Q4 201753664253068
Date correct
February 2018
Policy area