Complaints resolved by a selection of small-sized suppliers within eight weeks (%) (I-R)

Chart

Information correct as of: August 2020

This graph shows the percentage of complaints resolved by a selection of small-sized energy suppliers within eight weeks from when a complaint was reported over the period Q1 2014 to Q2 2020

We received Robin Hood Energy Q1 and Q2 2020 data after the cut-off date for the August publication. It will be published in the next quarterly update.

Policy Areas:

  • Domestic consumers

Data Table

Complaints resolved by a selection of small-sized suppliers within eight weeks (%) (I-R)
Quarter/YeariSupply EnergyIgloo EnergyNabuh EnergyOrbit EnergyPFP EnergyRobin Hood EnergyPure Planet
Q3 20158888
Q4 20158989100
Q1 2016858510093
Q2 201686869895
Q3 201682827191
Q4 201679799989
Q1 201776769695
Q2 201771719995
Q3 201772729789
Q4 201773739779
Q1 201887879984
Q2 2018868686869878
Q3 20185910010010010080
Q4 2018721001001001009799
Q1 2019839910010010010099
Q2 201990100100989910096
Q3 201988100100989910098
Q4 2019789810010010010099
Q1 20208098100969997
Q2 20207999100999993
Date correct
August 2020
Policy area