Complaints resolved by a selection of small-sized suppliers by end of next working day (%) (F-H)

Chart

Source: Suppliers data.

Information correct as of: August 2020

This graph shows the percentage of complaints resolved by a selection of small-sized energy suppliers by the end of the next working day from when a complaint was reported over the period Q1 2014 to Q2 2020.

Go Effortless Q2 2020 data was not submitted in time to be included within the August 2020 publication.

Policy Areas:

  • Domestic consumers

Data Table

Complaints resolved by a selection of small-sized suppliers by end of next working day (%) (F-H)
Quarter/YearFoxglove EnergyGreen Star EnergyGreen.Good EnergyGreen Energy UK Gulf Gas & Power UKGo Effortless Energy
Q1 201464
Q2 201464
Q3 201459
Q4 201463
Q1 201559
Q2 201563
Q3 20153760
Q4 20151953
Q1 20161751
Q2 20162742
Q3 20163229
Q4 20162847
Q1 20172859
Q2 20172843
Q3 20172834
Q4 20172142
Q1 20184343
Q2 20183741
Q3 201828555576440
Q4 201811605727420
Q1 20195525367610
Q2 2019116406150330
Q3 20191967676820480
Q4 2019238375660830
Q1 2020388444660574
Q2 2020346426732056
Date correct
August 2020
Policy area