Complaints resolved by a selection of small-sized suppliers by end of next working day (%) (F-H)

Chart

Javascript is required to render chart Complaints resolved by a selection of small-sized suppliers by end of next working day (%) (F-H).

Source: Suppliers data.

Information correct as of: November 2020

This graph shows the percentage of complaints resolved by a selection of small-sized energy suppliers by the end of the next working day from when a complaint was reported over the period Q1 2014 to Q3 2020.

Policy Areas:

Domestic consumers

Data Table

Complaints resolved by a selection of small-sized suppliers by end of next working day (%) (F-H)
Quarter/Year	Foxglove	GoTo Energy	Green.	Good Energy	Green Energy UK	Gulf Gas & Power UK
Q1 2014				64
Q2 2014				64
Q3 2014				59
Q4 2014				63
Q1 2015				59
Q2 2015				63
Q3 2015				60
Q4 2015				53
Q1 2016				51
Q2 2016				42
Q3 2016				29
Q4 2016				47
Q1 2017				59
Q2 2017				43
Q3 2017				34
Q4 2017				42
Q1 2018				43
Q2 2018				41
Q3 2018	28			55	76	44
Q4 2018	11			57	27	42
Q1 2019	5			53	67	61
Q2 2019	11		0	61	50	33
Q3 2019	19	100	67	68	20	48
Q4 2019	23	95	75	66	0	83
Q1 2020	38	92	44	66	0	57
Q2 2020	34	65	26	72	20	56
Q3 2020	36	90	53	67	38	89

Date correct: November 2020
Policy area: Domestic consumers