Complaints received by a selection of small-sized suppliers per 10,000 customer accounts (S-Z)

Chart

Information correct as of: November 2020

This graph shows the total number of complaints received by a selection of small-sized energy suppliers per 10,000 customer accounts per quarter over the period Q1 2016 to Q3 2020.

Tonik Energy had not submitted Q3 2020 data prior to the publication deadline. In October 2020, Tonik ceased to trade and we appointed Scottish Power as supplier of last resort.

Policy Areas:

  • Domestic consumers

Data Table

Complaints received by a selection of small-sized suppliers per 10,000 customer accounts (S-Z)
Quarter/YearSo EnergyTogether EnergyTonik EnergyUtility Point Yorkshire EnergyZog Energy Zebra PowerSimplicity EnergySocial Energy
Q1 20167
Q2 20163
Q3 201614
Q4 20163
Q1 201720
Q2 20174
Q3 201722
Q4 201727
Q1 201819
Q2 201816
Q3 20187702621114
Q4 2018561314299238
Q1 2019619243301301350
Q2 20199327551123313544
Q3 201910396621917165012
Q4 2019242849041400551420
Q1 20203238615493132881236
Q2 202025225446301209920114
Q3 2020301952911211724184
Date correct
November 2020
Policy area