Complaints received by a selection of small-sized suppliers per 10,000 customer accounts (I-R)

Chart

Source: Supplier data.

Information correct as of: August 2020

This graph shows the total number of complaints received by a selection of small-sized energy suppliers per 10,000 customer accounts per quarter over the period Q1 2014 to Q2 2020.

We received Robin Hood Energy Q1 and Q2 2020 data after the cut-off date for the August publication. It will be published in the next quarterly update.

Policy Areas:

  • Domestic consumers

Data Table

Complaints received by a selection of small-sized suppliers per 10,000 customer accounts (I-R)
Quarter/YeariSupply EnergyIgloo EnergyNabuh Energy Orbit EnergyPFP Energy Pure Planet Robin Hood Energy
Q1 2014
Q2 2014
Q3 2014
Q4 2014
Q1 2015
Q2 2015
Q3 201524
Q4 201516726
Q1 2016188533
Q2 20161595334
Q3 20161367535
Q4 2016888539
Q1 2017833952
Q2 2017684064
Q3 2017613783
Q4 20176055108
Q1 201863138102
Q2 20186711997
Q3 2018502412143926197
Q4 2018769729264839492103
Q1 2019956227323324776138
Q2 2019744020333015050128
Q3 2019733013624517186119
Q4 20195364115553103107148
Q1 202060421762799489
Q2 202014952916681543059
Date correct
August 2020
Policy area