Coronavirus (Covid-19) is a national issue and the government is leading the response in tackling it. Licensees and industry should continue to monitor and follow all official advice issued at www.gov.uk/coronavirus.
For now, all regulatory obligations remain in place. We will keep you updated should any regulatory obligations change.
If you have specific questions, please email us at covid19@ofgem.gov.uk.
Quick links
- Links to key guidelines and information published by Government, Public Health Services and the Health & Safety Executive alongside resulting industry-led commitments
- Citizens Advice risks and best practice guide for suppliers on supporting customers affected by COVID-19
- Report a health and safety issue to the Health & Safety Executive