Videos, factsheets and updates

Mae’r dudalen yma ar gael yn Gymraeg.

This page is your home for the latest information and updates relevant to business consumers. It includes videos, factsheets and other guidance on common issues of interest, including how to switch supplier, how to be energy efficient and how to get a new connection.

Publications and updates

  • Published: 29th Jul 2015
  • Factsheets
  • 1 Associated documents
This factsheet explains our new rules to simplify the contract renewal process for micro-businesses. These will make it easier for customers to compare prices and find a better deal for their energy at the end of a fixed-term contract.

  • Published: 24th Mar 2015
  • Factsheets, Guidance
  • 1 Associated documents
Ofgem has worked with Citizens Advice to update its factsheet for small businesses on working effectively with third party intermediaries (TPIs).

  • Published: 29th Aug 2014
  • Factsheets
  • 0 Associated documents
Advice and help for Non-Domestic consumers regarding complaints and enquiries.

  • Published: 25th Feb 2013
  • Factsheets
  • 1 Associated documents
Factsheet explaining how to obtain a one-off gas connection to industrial and commercial premises

  • Published: 21st Nov 2011
  • Factsheets
  • 1 Associated documents
This factsheet explains the reforms Ofgem is proposing for the non-domestic energy market so that businesses are better protected.

  • Published: 21st Jul 2011
  • Factsheets
  • 1 Associated documents
Understanding your contract is vital if you want to be in control of your energy bills. The hints and tips in this factsheet are relevant to all businesses and are based on current energy market rules