The Retail Market Review - Updated proposals for businesses

Publication type:
Consultation
Publication date:
Closed date:
21 December 2012
Status:
Closed (with decision)
Topic:
Gas supply,
Electricity supply
This consultation has concluded

This document sets out our updated proposals to improve the way the retail energy market works for businesses.

Respond name

Joseph Baddeley

Respond email

Main document

The Retail Market Review - Updated proposals for businesses [PDF, 720.55KB]

Subsidiary documents

Research Findings on the Experiences of Non-Domestic Customers [PDF, 0.98MB]
Research into the proposed Standards of Conduct: Non-Domestic Consumers [PDF, 842.56KB]
Quantitative Research into Non Domestic Customer Engagement and Experience of the Energy Market [PDF, 1.70MB]
The Retail Market Review - Draft Impact Assessment for the updated proposals for businesses [PDF, 605.82KB]

Response documents

Association of Convenience Stores response [PDF, 246.15KB]
Association of Residential Managing Agents response [PDF, 172.57KB]
British Gas response [PDF, 2.36MB]
British Gas response - appendix [PDF, 162.37KB]
Business Cost Consultants response [PDF, 217.66KB]
Consumer Focus response [PDF, 438.23KB]
Corona Energy response [PDF, 830.89KB]
Craig Associates response [PDF, 182.14KB]
DONG Energy response [PDF, 215.49KB]
Duncan Sedgwick response [PDF, 369.67KB]
Ecotricity response [PDF, 2.45MB]
Energy UK response [PDF, 215.38KB]
E.ON response [PDF, 736.61KB]
First Utility response [PDF, 384.92KB]
Federation of Small Businesses response [PDF, 212.32KB]
Gazprom response [PDF, 504.29KB]
GDF Suez response [PDF, 740.04KB]
Jutton Associates Ltd response [PDF, 2.48MB]
Make It Cheaper response [PDF, 226.24KB]
Ombudsman Services response [PDF, 129.43KB]
Opus Energy response [PDF, 1.01MB]
Overheads UK Ltd response [PDF, 301.85KB]
Power Efficiency response [PDF, 275.28KB]
RWE npower response [PDF, 296.46KB]
Scottish Power response [PDF, 167.85KB]
Smartest Energy response [PDF, 143.05KB]
Smith Bellerby Ltd response [PDF, 396.87KB]
SSE response [PDF, 319.25KB]
Total Gas and Power response [PDF, 1.61MB]
Utilities Intermediaries Association response [PDF, 1.51MB]
uSwitch for Business response [PDF, 554.62KB]
Utel Audits Ltd response [PDF, 242.99KB]
The Utilities Exchange Ltd response [PDF, 430.27KB]
Wingas UK response [PDF, 1.07MB]
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