As part of the Price Control Review process, we regularly engage with the Consumer Challenge Group (CCG). The CCG was first used successfully on the last Electricity Distribution Price Control (DPCR5) and is currently used on both RIIO-T1 and RIIO-GD1. The CCG consists of a number of professional consumer advocates.
We will have CCG for RIIO-ED1. We are currently exploring whether to use the same group or to convene a new one.
The CCG regularly lmeet with the Ofgem teams working on the Price Control reviews as well as a Committee of the Authority to raise important consumer concerns.