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Closed Investigations 



DateTitle (Click for more document information)
10/01/2012Final British Gas Trading Limited Penalty Notice for breaches of the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008
10/01/2012Final RWE Npower plc Penalty Notice for breaches of the Gas and Electricity (Consumer Complaints Handling Standards) Regulations 2008
03/11/2011Final British Gas Penalty Notice for misreporting under the Renewables Obligation
03/11/2011Investigation into British Gas Trading Limited’s compliance with obligations under SLC 27.8 – Case closure decision
16/08/2011Investigation of EDF Energy plc for potential breach of the Consumer Protection from Unfair Trading Regulations 2008 (CPR)
01/07/2011Proposal of the Gas and Electricity Markets Authority to impose a financial penalty, following an investigation into compliance by British Gas Trading Limited with reporting requirements under the Renewables Obligation
16/05/2011Final National Grid Gas Penalty Notice
28/04/2011First Utility: notice of non-confirmation of provisional order
13/04/2011Final Scottish Hydro Electric Power Distribution Penalty Notice
13/04/2011Final Central Networks Penalty Notice
13/04/2011Final Electricity North West Penalty Notice
05/04/2011Case closure of E.ON, Scottish Power and Scottish and Southern Energy: Complaints Handling Investigation
07/02/2011Central Networks Notice under section 27 A of the Electricity Act 1989
07/02/2011Electricity North West Notice under section 27 A of the Electricity Act 1989
07/02/2011Scottish Hydro Electric Power Distribution Notice under section 27 A of the Electricity Act 1989
06/01/2011Proposed National Grid financial penalty for breach of licence obligations on regulatory reporting
22/12/2010Provisional order requiring First Utility to comply with SLC 27 of its supply licences
01/06/2010Breach of complaints handling regulations by EDF Energy – decision document
06/11/2009EDF Energy Networks’ compliance with obligations on timescales for connection offers. Final penalty notice
24/07/2009Notice under section 27A of the Electricity Act 1989
06/04/2009Decision to close investigation into Npower’s compliance with standard licence condition 44(6) of its gas supply licence
30/01/2009Decision of the Gas and Electricity Markets Authority, following an investigation into compliance by companies in the Npower group with standard licence condition 25 of their gas and electricity supplier licences
19/01/2009Competition Act investigation into ScottishPower and Scottish and Southern Energy
22/12/2008Notice under section 30A of the Gas Act 1986 and section 27A of the Electricity Act 1989
23/04/2008Closure Statement on SLC 28 Prepayment Meters
15/02/2008Case Closure Statement by the Gas and Electricity Markets Authority, following an investigation into alleged non-compliance by SP Distribution Limited with Standard Licence Condition 4C of their Electricity Distribution Licence
- (Reference number: 12/08)
05/02/2008Financial penalty decision by the Gas and Electricity Markets Authority, following a finding of breach by Northern Gas Networks Limited with its obligations under Standard Special Licence Condition D10 of the Gas Transporters Licence
- (Reference number: 10/08)
20/12/2007Decision letter on variation of commitments
- (Reference number: 300/07)
19/12/2007NGN final decision of the Gas and Electricity Markets Authority
- (Reference number: 297/07)
18/12/2007Statement by the Gas and Electricity Markets Authority, following an investigation into compliance by Central Networks East plc and Central Networks West plc with their distribution licences
- (Reference number: 296/07)
26/10/2007261/07 - Proposal to vary the commitments given by SP Manweb under the Competition Act 1998 on provision of non-contestable services in electricity connections
- (Reference number: 261/07)
24/07/2007188/07 - Statement by the Gas and Electricity Markets Authority following an investigation into compliance by EDF with SLC 4C of its distribution licence (13/07/2007)
- (Reference number: 188/07)
06/06/2007141/07 - Statement by the Gas and Electricity Markets Authority of YEDL & NEDL's non-compliance with Standard Condition 49
- (Reference number: 141/07)
25/01/2007Non-infringement Decision of the Gas and Electricity Markets Authority into EDFE’s alleged abuse of dominance by refusing to supply meter data services
14/12/2006Ofgem's response to the joint DTI and HMT report on Concurrent Competition Powers in Sectoral Regulation
22/08/2006Statement by the Gas and Electricity Markets Authority, following an investigation into compliance by GUC with its distribution licence
- (Reference number: 154/06)
10/01/2006Statement by the Gas and Electricity Markets Authority, following an investigation into compliance by SP Manweb with obligations in its distribution licence relating to the calculation and reporting of units distributed and losses
- (Reference number: 07/06)
27/10/2005Decision of the Gas and Electricity Markets Authority to accept commitments pursuant to section 31A(2) of the Competition Act 1998
- (Reference number: 234/05a)
27/10/2005Commitments from SP Manweb plc to the Gas and Electricity Markets Authority pursuant to section 31A(2) of the Competition Act 1998
- (Reference number: 234/05b)
31/08/2005Notice under Section 25 of the Electricity Act 1989 following an investigation into compliance by Atlantic Electric and Gas Limited (“Atlantic”)
- (Reference number: 195/05)
27/06/2005Notice under paragraph 2 of schedule 6A of the Competition Act 1998 of the Gas and Electricity Authority's proposal to accept commitments pursuant to section 31A(2) of the Competition Act 1998
- (Reference number: 152/05)
14/06/2005Decision by the Gas and Electricity Markets Authority - Compliance with Section 33BA of the Gas Act 1986 - Transco Plc
- (Reference number: 149/05)
01/06/2005Statement by the Gas and Electricity Markets Authority, following an investigation into Southern Electric Gas Ltd’s and SSE Energy Supply Ltd’s compliance with standard licence condition 48 of their gas and electricity supply licences
07/04/2005Decision concerning Ofgem's investigation into BGT's recruitment practices for meter reading agents
16/02/2005Statement by the Gas and Electricity Markets Authority, following an investigation into compliance by Eastern Power Networks and London Power Networks with regulatory obligations
- (Reference number: 47/05)
17/12/2004No grounds for action decision of the Gas and Electricity Markets Authority following an investigation of an alleged infringement of the Chapter II prohibition by United Utilities Electricity PLC and United Utilities Networks
- (Reference number: 281/04)
04/10/2004Ofgem decision regarding publication of decisions to investigate alleged contraventions of any relevant condition or requirement
- (Reference number: 230/04)
30/09/2004Notice under Section 25 of the Electricity Act 1989 following an investigation into compliance by Maverick Energy Limited (“Maverick”)
- (Reference number: 228/04)
30/09/2004Notice under Section 25 of the Electricity Act 1989 following an investigation into compliance by Atlantic Electric and Gas Limited (“Atlantic”) with the Renewables Obligation and Renewables Obligation Scotland under The Renewables Obligation Order 2002
- (Reference number: 227/04)
25/08/2004Decision of the Gas and Electricity Markets Authority, following an investigation into compliance by Powergen Retail Limited with its obligations under standard licence condition 30 of its gas suppliers licence
- (Reference number: 213/04)
25/08/2004Decision of the Gas and Electricity Markets Authority, following an investigation into compliance by Powergen Retail Limited with its obligations under standard licence condition 20 of its electricity supply licence
- (Reference number: 212/04)
11/08/2004Competition Act 1998 - Application in the Energy Sector
- (Reference number: 195/04)
19/07/2004Statement by the Gas and Electricity Markets Authority, following an investigation into compliance by TXU Europe (AHOnline) Limited’s compliance with its obligations under Standard Licence Condition 20 of its Electricity Supply Licence
- (Reference number: 168/04)
19/07/2004Statement by the Gas and Electricity Markets Authority, following an investigation into compliance by TXU Europe (AHGD) Limited’s compliance with its obligations under Standard Licence Condition 30 of its Gas Suppliers Licence
- (Reference number: 167/04)
19/07/2004Notice of intention to impose a financial penalty by the Gas and Electricity Markets Authority, following an investigation into compliance by Powergen Retail Limited with its obligations under standard licence condition 30 of its gas suppliers licence
- (Reference number: 166/04)
19/07/2004Notice of intention to impose a financial penalty by Gas and Electricity Markets Authority, following an investigation into compliance by Powergen Retail Limited with its obligations under standard licence condition 20 of its electricity supply licence
- (Reference number: 165/04)
25/06/2004Statement by the Gas & Electricity Markets Authority, following an investigation into compliance by National Grid Company plc with its obligations under section 9(2)(a) of Electricity Act 1989 & Special Licence Condition AA4.1 of Electricity Transmission
- (Reference number: 144/04)
25/06/2004Report on support investigations into recent blackouts in London and West Midlands Volume 1 - Main report
- (Reference number: 143a/04)
25/06/2004Report on support investigations into recent blackouts in London and West Midlands Volume 2 - Supplementary report
- (Reference number: 143b/04)
09/06/2004The Gas and Electricity Market Authority's decision under the Competition Act 1998 that npower plc has not infringed the prohibition imposed by Section 18(1) of the Act with regard to the sharing of Triad benefits
- (Reference number: 128/04)
20/05/2004Decision of the Gas and Electricity Markets Authority, following an investigation into compliance by Transco plc with its obligations under section 9(1)(a) of the Gas Act 1986 in relation to its provision of connections services
- (Reference number: 106/04)
22/04/2004Assurances re SLC 17 of the gas suppliers licences of various RWE Innogy subsidiaries
13/04/2004Protecting customers: Ofgem’s enforcement powers
23/03/2004Notice of intention to impose a financial penalty by the Gas and Electricity Markets Authority, following an investigation into compliance by Transco plc with its obligations under section 9(1)(a) of the Gas Act 1986 in relation to its provision
- (Reference number: 61/04)
12/03/2004STATEMENT: Following investigation into compliance by Maverick Energy Ltd
- (Reference number: 54/04)
12/03/2004STATEMENT - Following investigation into Compliance by TXU Ltd
- (Reference number: 53/04)
01/03/2004Complaints considered by Ofgem under the Competition Act 1998: 1 March 2000 to 29 February 2004
- (Reference number: 46/04)
10/02/2004The Gas and Electricity Market Authority’s decision under the Competition Act 1998 (Chapter II case) - United Utilities
- (Reference number: 29/04)
04/12/2003Notice of intention to impose financial penalty - Npower Gas Limited
- (Reference number: 162c/03)
04/12/2003Notice of intention to impose financial penalty - YE Gas Limited
- (Reference number: 162/03)
04/12/2003Notice of intention to impose financial penalty - Npower Yorkshire Supply Ltd
- (Reference number: 162a/03)
04/12/2003Notice of intention to impose financial penalty - Scottish Power Energy Retail Ltd (Electricity)
- (Reference number: 161b/03)
04/12/2003Notice of intention to impose financial penalty - Scottish Power Energy Retail Ltd (Gas)
- (Reference number: 161a/03)
30/09/2003Preliminary report into the recent electricity transmission faults affecting South London and East Birmingham
- (Reference number: 113/03)
26/09/2003Provisional order - TXU (UK) Limited
- (Reference number: 108/03)
26/09/2003Provisional order - Maverick Energy Limited
- (Reference number: 107/03)
16/09/2003Statement by the Gas and Electricity Markets Authority, following an investigation into compliance by British Gas Trading Limited with its obligations under Standard Licence Conditions 17, 40(1), 40(5), 21 and 27(7)(b) of its Gas Suppliers Licence
- (Reference number: 102/03)
12/09/2003The Gas and Electricity Market Authority’s decision under the Competition Act 1998 that London Electricity plc has not infringed the prohibition imposed by section 18 (1) of the act with regard to a ‘win back’ offer
- (Reference number: 100/03)
20/06/2003BGT response: Notice of intention to impose a financial penalty by the Gas and Electricity Markets Authority, following an investigation into compliance by British Gas Trading Limited with its obligations under standard licence condition 20
19/06/2003Decision of the Gas and Electricity Markets Authority, following an investigation into compliance by British Gas Trading Limited with its obligations under standard licence condition 30 of its gas suppliers licence
- (Reference number: 53/03)
19/06/2003Decision of the Gas and Electricity Markets Authority, following an investigation into compliance by British Gas Trading Limited with its obligations under standard licence condition 20 of its electricity supply licence
- (Reference number: 52/03)
19/06/2003Ofgem confirms £200,000 financial penalty on British Gas
- (Reference number: R/52)
16/04/2003Notice of intention to impose a financial penalty by the Gas and Electricity Markets Authority, following an investigation into compliance by British Gas Trading Limited with its obligations under standard licence condition 30 of its gas suppliers licence
16/04/2003Notice of intention to impose a financial penalty by Gas & Electricity Markets Authority, following an investigation into compliance by BGT LTd with its obligations under standard licence condition 20 of its electricity supply licence
18/11/2002Decision of the Gas and Electricity Markets Authority following an investigation into compliance by London Electricity plc with its obligations under standard licence condition 48 of its gas and electricity supply licences.
- (Reference number: 74/02)
18/11/2002Ofgem confirms £2m penalty on London Electricity
- (Reference number: R/80)
10/10/2002Decision of the Gas and Electricity Markets Authority following an investigation into compliance by London Electricity plc with its obligations under standard licence condition 48 of its gas and electricity supply licences.
10/10/2002London Electricity faces £2 million financial penalty
- (Reference number: R/69)