Please note that this section deals with making a complaint about Ofgem. If you wish to make a complaint about your energy supplier then please visit our consumer section for more information.
Protecting customers is at the heart of everything Ofgem does. This does not just apply to our role as the regulator of Britain’s gas and electricity industries. It also applies to ensuring that those who come into contact with Ofgem get the best service possible.
If you have a complaint about our procedures and how we operate them, we want to hear from you. The leaflet in the Further Resources box will give you the information you need to make a complaint.